Hope this helps and I hear from you soon. Which version and build of Windows 10 is installed on your device? Version: 1709.Were there any error messages that showed up?.Is the link to the website I want to visit classed as a 3rd party browser? Does the issue only occur with the third party browser?Īgain, don't know.If there is an update available, you can apply it from here. If the popup blocker is not working after enabling, try these solutions: Make sure Microsoft Edge is up to date: Select Settings and more > Settings > About Microsoft Edge. Sorry, I don't know as this is the 1st time I have needed to change the pop-up settings. Move the Block (recommended) toggle to On. Were there any changes made or updates installed prior to the issue occurring?.They sent me a link to reset the password but when I click on it I get a message to say the pop-up blocker needs to be turned off!! So, I have 2 problems – I can't turn pop-up blocker off The problem arose because I can't remember a password for a website. so didn't really understand your kind advice! However, I can answer your questions - and maybe that will help you to help me. Unfortunately, I'm not that au fait with how PC's work etc.
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